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Tuesday, June 14, 2016

Local IRS Service Centers Now Requiring Appointments

Appointments Now Needed at IRS Tax Centers
Taxpayers in need of service at the following IRS Taxpayer Assistance Center (TAC) will now need to call to schedule an appointment.
Billings, MT starting 5/23/16
Bozeman, MT starting 6/13/16
Great Falls, MT starting 6/13/16

Taxpayers requiring assistance should call 1-844-545-5640 or the local office number to schedule an appointment.  Please see the information below from the IRS website. 

Face-to-face Tax Help

IRS Taxpayer Assistance Centers (TACs) are your source for personal tax help when you believe your tax issue can only be handled face-to-face. Keep in mind, many questions can be resolved online without waiting in line. Through you can:

• Set up a payment plan.
• Get a transcript of your tax return.
• Make a payment.
• Check on your refund.
• Find answers to many of your tax questions.

We are now referring all requests for tax return preparation services to other available resources. You can take advantage of free tax preparation through Free File, Free File Fillable Forms or through a volunteer site in your community. 

Additionally, selected TACs now operate by appointment. If the office reflects “By Appointment” in the Days/Hours of Service column, follow the appointment link to request an appointment.

If you have a tax account issues and feel that it requires talking with someone face-to-face, visit your local TAC or request an appointment at those TACs that provide face-to-face assistance by appointment.

Caution: Many of our offices are located in Federal Office Buildings. These buildings may not allow visitors to bring in cell phones with camera capabilities.

Multilingual assistance is available in every office. Hours of operation are subject to change.

Before visiting your local office click on "Services Provided" in the chart below to see what services are available. Services are limited and not all services are available at every TAC office and may vary from site to site.

Street Address 
Days/Hours of Service 
2900 4th Ave. N.
Billings, MT 59101 
Monday-Friday - 8:30 a.m.- 4:30 p.m.
(Closed for lunch 12:30 p.m. - 1:30 p.m.)
(406) 247-7446 
1805 S. 22nd Ave.
Bozeman, MT 59718 
Monday-Friday - 9:00 a.m.- 4:30 p.m.
(Closed for lunch 11:30 a.m. - 12:30 p.m.) 
**This office closes at 1:30 p.m. June 9**
 **This office is closed June 20 – July 5**
(406) 582-8671 
Great Falls 
11 5th St. N.
Great Falls, MT 59401 
Monday-Friday - 8:30 a.m.- 4:30 p.m.
(Closed for lunch 11:30 a.m. - 12:30 p.m.)
(406) 761-8095 
10 W. 15th St.,
Ste. 2300
Helena, MT 59626 
Monday-Friday - 8:30 a.m.- 4:30 p.m.
(Closed for lunch 11:30 a.m. - 12:30 p.m.)
(406) 441-1039 
275 Corporate Ave., Ste 120
Kalispell, MT 59901 
Monday-Friday - 9:00 a.m.- 4:30 p.m.
(Closed for lunch 11:00 a.m. - 12:00 noon)
(406) 752-6636 
taxpayer assistance
available at United
Way -Kalispell
1203 US Hwy 2 West
Kalispell, MT 59901
Tuesday & Thursday - 9:00 a.m. - 3:00 p.m.
(406) 752-6636
2681 Palmer St.
Missoula, MT 59808 
Monday-Friday - 9:00 a.m.- 4:30 p.m.
(Closed for lunch 11:30 a.m. - 12:30 p.m.)
(406) 728-9127 
* Note: The phone numbers in the chart above are not toll-free for all locations. When you call, you will reach a recorded business message with information about office hours, locations and services provided in that office. If face-to-face assistance is not a priority for you, you may also get help with IRS letters or resolve tax account issues by phone, toll free at 1-800-829-1040 (individuals) or 1-800-829-4933 (businesses).